Reservation Policy

We respectfully remind guests that a reservation constitutes a contract between themselves and Queenshead Hotel. A non-refundable 30% deposit will be taken on booking. Reservations cancelled within 7 days of arrival are liable to lose the deposit. Cancellations received within 3 days are liable to be charged in full within three days unless we are able to re-let the accommodation to another client.

It is always advisable to reserve tables for lunch and dinner to avoid disappointment. Please be aware of:

  • Berwick parking restrictions.
  • That this hotel is non-smoking.
  • We are unable to accommodate pets.