Access Statement

Introduction

Situated in the historic town of Berwick Upon Tweed the small hotel is the perfect place to stay whether you are visiting for business or pleasure. Located in the centre of the town close to the shops & some attractions.

Pre arrival

For full details & of maps on how to reach us please see the directions section on our web-site.

The nearest railway station is Berwick which is approx. 0.5 miles.

Car parking & Arrival

There is off street parking directly outside the hotel which only allocates 2 hours parking or 3 hour for disability badge holders.

There is a public cap park under the archway 100 yards from the hotel which allocates free parking all day, every day.

The front door is 3ft wide & is accessible to wheelchairs Assistance can be given with luggage.

Welcome area & reception.

1 step to reception with step being highlighted.

Guests can be shown to bedrooms once registration has been complete.

Assistance with luggage can be provided.

Bedrooms

All bedrooms are on 1st floor room reception with handrails provided.

There are 3 twin rooms, 2 double & 1 family room The door leading to all bedrooms is 29 inches wide The height of all beds is 34 inches high.

Rooms are bright & evenly lit with bed side lights.

All our bedrooms offer the following: contrast between floors & walls, short pile carpet, all bedding feather, wide screen television with remote, subtitles & alarm clock Other non allergic bedding is available on request.

Guide dogs are allowed in bedrooms.

Bathrooms all en-suite.

Door opening of 29 inches.

Walk-in shower.

The toilet height is 15.7 inches.

The wash basin height is 31.5 inches.

Well lit overhead lights & fluorescent light above sink Blue floor towel available for floor mat

Contrast from ceiling to wet wall to floor.

Public areas

All public areas are well lit on dimmer with wall & natural light.

All flooring is compound non slip wood imitation of good quality.

1 step leading to bar area with highlighting strip on step Hallway leading to bedrooms are well lit with down lights which are on a timed censor.

There are 4 more steps leading to another 2 bedrooms with hand rails provided.

Public Toilet

There are individual toilets for different sex.

Gent toilet consists of 1 cubicle height of toilet 15.7 inches & 2 urinals height of 18 inches, sink height of 35 inches with lever taps & well lit down lights with lighting on censored timer

Ladies consist of 2 cubicles with toilet height of 15.7 inches & 1 sink height of 35 inches with down lights & natural lighting provided

Lower restaurant

Consists of 6 table & chairs with height of seating 17.5 inches

Wall lighting is on dimmer with 2 windows providing natural light

Mock wood floor of good quality

We cater for dietary requirements

Breakfast can be served downstairs for disability but hotel needs to be notified

Crockery is easily distinguished from contrasting table colour

Menus are provided but unfortunately no braille.

Main Restaurant

Consists of 10 tables & chairs with height of seating 17.5 inches.

Wall lights in on dimmer with 2 windows to allow natural light

Mock wood flooring of good quality

Crockery as above with regards to distinguishable contrast

Additional Information

We try to ensure contrast in all door frame.

The nearest infirmary is 0.5 miles.

Free wi-fi is available

Contact information

Address 6 Sandgate, Berwick Upon Tweed, Northumberland TD15 1EP

Telephone 01289 307852

Email info@queensheadberwick.co.uk

Web site www.queensheadberwick.co.uk

Hours of operation open all year excluding New Year’s Day & Boxing Day

Local Accessible Taxi Swift on 01289 303050